Access Your Medical Imaging with St. Joseph's Hospital & PocketHealth
Take control of your healthcare journey today.
Access My Records Take control of your healthcare journey today.
Access My Records268 Grosvenor Street
London, Ontario, N6A 4V2
8 a.m. to 6 p.m. weekdays, 8 a.m. to 4 p.m. weekends. Hours for certain hospital services may vary.
Entrances are at Wellington Street, Grosvenor Street, Richmond Street and Cheapside Street.
Public transit bus stops can be found on Richmond Street near the Cheapside Street entrance. The following bus routes should put patients near the entrance: 6 Richmond, 13 Wellington, 1 Kipps Lane and 15 Huron Heights. Rideshare apps and taxis are also available and recommended, when possible, as the parking garages tend to fill up.
Wheelchair-accessible entrance, parking lot & washroom
Magnetic resonance imaging (MRI)
Breast imaging
Nuclear medicine imaging
Ultrasound
Interventional radiology
X-rays
Computed tomography (CT scans)
Fluoroscopy
Bone mineral density tests
Additional Information
There is a 10-minute limit in designated patient drop-off areas. There are pay stations and parking meters as well as garage parking, but all of it tends to fill up fast. If possible, patients and visitors are recommended to use public transportation or ride services to avoid parking challenges.
In collaboration with St. Joseph's Hospital, PocketHealth grants you access to your medical imaging records, so you can proactively participate in your healthcare journey. This includes:
PocketHealth provides easy access to view, share and store your medical imaging records from St. Joseph's Hospital so you can get involved in your own care.
Access My RecordsSt. Joseph’s Hospital is a facility of St. Joseph’s Health Care London, which is one of Ontario’s top teaching hospitals and a partner in London’s academic health sciences community. They are owned by the St. Joseph’s Health Care Society of the Roman Catholic Diocese of London and the hospital provides dozens of vital medical services. Some of these include diabetes care, gastroenterology, surgical services, physiotherapy and a host of medical imaging scans.
The Ontario Health Insurance Plan (OHIP) covers most imaging services with a referral. However, some services may fall under the patient’s responsibility if they don’t meet the required OHIP criteria. It may be helpful to ask the imaging clinic in advance about any possible fees.
St. Joseph’s Hospital’s imaging facilities typically send patient results to their referring physician within a week of the appointment, after their trained radiologists review them. For quicker access, you can use PocketHealth to easily view and share your results, often before your follow-up appointment.
To be covered by OHIP, most imaging services require a requisition or referral from a doctor. Some services may be scheduled without a referral, with the patient paying out-of-pocket. Also, the Ontario Breast Screening Program (OBSP) often does not require a referral for screening mammograms, so long as the patient meets the recommendation requirements.
Magnetic resonance imaging (MRI) is a method that uses magnetic fields and radio waves to capture images of a patient’s internal structures and organs. The MRI machine temporarily moves the patient’s protons out of alignment. As the protons realign, the subsequent release of energy is measured by a computer and converted into images. Because MRIs use strong magnets, they are generally not recommended for patients with metallic implants.
CT (computed tomography) scans use multiple low-dose X-rays to produce detailed, cross-sectional images. These images are then combined to create a 3D scan that provides in-depth views of internal tissues and structures, such as bones and organs. CT scans are well-suited for quick imaging, and they don’t require patients to remain still for long periods. They are also a good alternative for patients with metallic implants who may not be suitable candidates for the magnetic properties of MRIs.
Overall, CT scans excel at showing bones and other aspects of the skeletal system, while MRIs provide better details of soft tissues, such as tendons, ligaments and muscles.
You can learn more about the differences between PET, CT and MRI scans here.
The main contact number is Phone: 519 646-6100. Patients can call to be directed to a specific service. Also, here is a list of available services and clinics within the hospital, along with direct contact information.