PocketHealth vs. Legacy Image Exchange Vendors
Expect more from your enterprise image exchange. Transform image sharing by driving patient engagement and retention, while generating efficiency and savings.
Expect more from your enterprise image exchange. Transform image sharing by driving patient engagement and retention, while generating efficiency and savings.
The most frictionless way to exchange imaging with patients, physicians and external providers—without network restrictions
Patient engagement functionality that sets a new standard for attracting, engaging and retaining patients
The most user-friendly interface and workflow that not only increases patient satisfaction, but also reduces administrative workload
Best-in-class customer support and continuous innovation
The most frictionless way to exchange imaging with patients, physicians and external providers—without network restrictions
Patient engagement functionality that sets a new standard for attracting, engaging and retaining patients
The most user-friendly interface and workflow that not only increases patient satisfaction, but also reduces administrative workload
Best-in-class customer support and continuous innovation
  | Legacy Solutions |
| Patients can view imaging and reports online or download for offline use | Included | Included |
| AI-powered tools to help patients understand their imaging results better | Included | Not Included |
| Alert patients about follow-up recommendations in their report | Included | Not Included |
| Provide personalized questions to ask their doctor based on their report | Included | Not Included |
| Patients can share full-diagnostic quality imaging through email, fax, printed pages and more | Included | Not Included Only Email |
| Let patients store imaging and non-imaging records | Included | Not Included Only Imaging records |
| Automated patient enrollment and identity verification | Included | Not Included |
| Provide an integrated care experience with pre and post appointment communication | Included | Not Included |
  | Legacy Solutions |
| Image sharing and retrieval with sites part of the vendor's ecosystem | Included | Included |
| Automated routing of exams with data normalization | Included | Included |
| Exchange imaging with competing networks, and to and from any vendor's image exchange gateway | Included | Not Included Network restrictions and delays |
| Signed patient consent & indemnification of provider prior to release | Included | Not Included |
| Tailored UI and simplified workflows for each type of user | Included | Not Included |
| Fulfill legal requests with a digital, no-network solution & a complete audit trail | Included | Not Included Reliance on CDs |
  | Legacy Solutions |
| Support in English, Spanish and French for outside providers, staff and patients | Included | Not Included Only English |
| Customized communication assets for each provider and tailored staff training sessions for zero change management | Included | Not Included |
| Largest team dedicated to image exchange in North America | Included | Not Included |
  | Legacy Solutions |
| Eliminate CD burning for all use cases, organization-wide | Included | Not Included CDs used for out-of-network sharing and legal requests |
| Electronic delivery and tracking of women's health & lung cancer screening lay letters | Included | Not Included Reliance on physical mail |
| Increase patient retention and decrease no-shows through patient engagement functionality | Included | Not Included |
Patients
Hospitals and clinic
deployments
850+ reviews
*Source: PocketHealth patient survey (April 2023)