Clear the busywork.
Clear the path to care

Agentic AI that automates your non-clinical workflows end-to-end, from referral to follow-up and everything in between.

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Over a decade of experience and trusted by 900+ healthcare organizations

  • UHN logo
  • SickKids logo
  • Shared Health logo
  • William Osler Health System logo
  • Hamilton Health logo
  • WELL Health logo
  • Mount Sinai logo
  • CHEO logo
  • Niagara Health logo
  • The Ottawa Hospital logo
  • Trillium Health logo
  • Prairie Sky logo

Automate every workflow, end-to-end

Patient Access

Accurately reads every referral, structured or unstructured. Checks for completeness, validates coverage and confirms exam eligibility, then creates the order automatically, so nothing falls through the cracks.

Texts and calls patients in their preferred language, 24/7. Answer questions naturally, in real time and books right inside your EMR or RIS for an experience that feels effortless on both sides.

Sends every patient the right message at the right time, by call, text or email: confirmations, reminders, prep instructions, questionnaires and follow-up. Patients show up prepared and on time.

Answers, triages, transfers and books end-to-end, around the clock. No more abandoned calls or overflowing voicemail inboxes, just patients getting through the first time.

A referral progress checklist showing the steps referral received, matched and validated, and order created, over a photo of an office fax machine An AI voice conversation booking an MRI appointment with a patient, over a photo of an older man talking on the phone Appointment reminder, preparation and clinic direction notifications, next to a photo of a woman reading her phone An AI voice answering a hospital phone line with common patient questions beside it, over a photo of a smiling call centre worker
Don't see your workflow here?

We can automate that too. Tell us about the workflow slowing your team down and we'll show you how PocketHealth can help.

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Built around how your organization runs

Toronto General Hospital and the Peter Munk Cardiac Centre seen from the street corner on a clear day

Hospitals and Health Systems

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An aerial view of the Clear Medical Imaging centre, a two-storey building with a blue glass facade and a full parking lot

Imaging Centres

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A PocketHealth employee credential badge hanging from a lanyard. It names Conductor as a Clerical Operations Agent, on duty, in the Clerical Operations department, reporting to Clerical Operations Manager Kathy Griffin, and authorized for referrals, scheduling, prep calls, phone coverage, EMR updates, record requests, prior authorization and HIM release.

Meet PocketHealth Conductor,
our agentic operations platform

Coordinates a team of AI agents across every system and workflow. Backed by more than a decade automating healthcare’s most complex workflows, deep expertise on the patient side of care and seamless integration with the systems providers run on.

Integrates with any EMR/RIS, including

  • Epic logo
  • Cerner logo
  • MEDITECH logo
  • Velox Imaging logo
  • RamSoft logo
  • InteleRIS logo
  • Radiant logo

50%+

reduction in clerical costs

34%+

reduction in patient no-shows

Badges showing compliance with PHIPA & PIPEDA regulations and AICPA SOC for service organizations

PHIPA-compliant and SOC2-certified

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Free your team to focus on care, not clicks

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A smiling healthcare clerk works at his desktop computer while sparkle icons and status pills float around him, reading: processing referral, scheduling patient and fulfilling image request. A smiling healthcare clerk works at his desktop computer while sparkle icons and status pills float around him, reading: processing referral, scheduling patient and fulfilling image request.